Privacy Policy

1. Scope

This Privacy Policy applies only to the website subatix.com (the "Website") operated by Subatix, Inc.

It does not cover any data collection related to Subatix, Inc.'s consulting or software services, which are governed by separate agreements and policies.

2. Information We Collect

We collect and process limited technical and interaction data when you use this Website. This may include:

• IP address, browser type, and operating system
• Device and network identifiers
• Pages visited, time spent, and referring URLs
• Performance metrics (loading time, Core Web Vitals)
• Error and crash data for troubleshooting
• Timestamps of requests

We also collect names and email addresses that you voluntarily provide through forms. We do not collect sensitive personal data or payment information through this Website.

3. Contact and Newsletter Forms

When you submit a form (for example, a contact request or newsletter sign-up), we collect the information you provide—typically your name, email address, and message.

• Data from contact forms is used only to respond to your inquiry and is not used for marketing.
• Emails collected through the newsletter form may be used to send newsletters, company updates, or occasional marketing communications consistent with your consent.

You can unsubscribe at any time using the link in each email or by contacting us.

4. Analytics, Performance, and Marketing Tools

To understand traffic, improve performance, and (if enabled) deliver personalized content or ads, we use or may use:

Data may be processed on servers outside your country. Details are available in our Cookie Policy.

5. Cookies and Consent

The Website uses functional, analytics, and (if enabled) marketing cookies. You can accept or reject non-essential cookies via the banner. Consent can be withdrawn at any time through browser settings or the banner's "Manage Settings." See our Cookie Policy for full details.

6. Legal Bases for Processing (GDPR)

For visitors in the EEA, UK, and Switzerland:

• Consent — analytics, marketing, and form submissions.
• Legitimate interest — security, debugging, and essential functionality.
• Contractual necessity — responding to your inquiries or managing subscriptions.

7. Data Retention

• Contact and newsletter data are retained only as long as needed to respond or manage subscriptions.
• Analytics and performance data follow each provider's retention policy (typically ≤ 26 months).
• Error logs from Sentry are auto-deleted after a limited period (around 90 days).

8. Data Transfers

We may transfer limited data to providers in the United States or other jurisdictions with different data-protection laws. When required, transfers rely on approved safeguards (such as EU Standard Contractual Clauses).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your data;
• Withdraw consent or object to processing;
• Request data portability; and
• File a complaint with a supervisory authority.

Requests can be made at support@subatix.com.

10. Children's Privacy

This Website is not directed to individuals under 18 years old. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Policy periodically. The "Last updated" date shows the current version. Significant updates will appear on this page before taking effect.